Tag Archives: Kathy Kolbe

My Theory of Creative Problem Solving

You will never create anything without a conviction that it’s worth creating.  

If you try to create something by making an effort that doesn’t fit your M.O., you won’t get very far with it.

It takes a Commitment of your conative abilities for you to solve a problem in a sustainable way.

Creative Process

Creative Problem Solving takes more than just Doing something you want to do, you also have to evaluate whether what you’re doing makes any sense.

Judging whether another person is fully engaged in Creative Problem Solving is easier than judging levels of beauty. You can evaluate the process without judging the outcome.

Q: Why bother evaluating the process if the outcome stinks?
A: Because those who engage in the process are more likely to get consistently creative results.

 Q: Couldn’t someone who is not using a Creative Problem Solving process create something by dumb luck?
A: Luck happens when you create the opportunity.

Q: Is that all there is to your Theory of Creative Problem Solving?
A: No, but I’ll wait for you to ask more questions here so I can tell you the things about it that you are motivated to discuss.

Creative Process ladder

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Scholarship: About Doing, as Much or More as Thinking

It feels like there is mostly Thinking going on in many academic programs, from fourth grade through undergraduate programs in universities. Where does the Doing get done? Not in lecture-based classrooms.

How inappropriate that parents, not teachers, often end up helping kids DO their homework – where most of the learning actually gets done.

Ask undergrads what they are Doing at school, and they usually tell you about what they are Doing in their “free” time or extra-curricular activities. Ask what they are doing in class, and the answer is probably, “Nothing but sitting and listening.”

Decades of research shows that learning happens by Doing. It’s called Active Learning in today’s literature. The proper term for the Doing domain of the mind is Conation.

Every field of study deals with conation. Yet, a century of perseverating about cognitive Thinking has led to contemporary blindness of the pervasiveness of conative Doing.

  •  Marketing textbooks, when discussing the fallacy of focus groups asking for opinions (Thinking), point out that they are not a good predictor of what people will Do in the actual purchasing process.
  • Law school texts warn of the need to distinguish the difference between Thinking about and actually Doing (or committing) a crime.
  • Religion and philosophy courses deal with the difference between Thinking in moral ways and actually Doing moral or immoral acts.
  • Language classes teach the difference between passive verbs (Thinking) and active verbs (Doing) – the latter even known as conative verbs in some languages.
  • Engineering programs tackle issues of sustainability – this does not mean keeping a level of Thinking, but rather sustaining levels of energy or Doing.
  • Medical and health related programs cope with issues related to getting patients to Do what they need to Do, not just Think about what they need to Do. The term coming into greater use is now referred to as the patient being Active, as opposed to the former negative labeling of patients as Non-compliant.

Name a field of study and there will be issues dealing with the differences between Thinking and Doing. Doing will always be the key to breakthroughs, innovation, discoveries – or any other word synonymous with Success.

The programs that “Get Conative” become the leaders in their field.

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Like Forcing Water to Flow Uphill

Having spent a good part of the past weekend on a steep hillside, trying to get my amateur watering system to flow up to outlying trees, I was reminded of it being an analogy for conative stress.

Trying to get water to flow up hill is like dealing with:

1. Barriers to Innovation:
Convincing a determined Fact Finder boss that something that has never been done before could work well.

2. Inflexibility:
Getting a mega Follow Thru to adjust the schedule.

3. Misplaced Dependency:
Waiting for an empowered person, who is short on Implementor, to repair equipment.

4. Overcoming conative Conflict:
Having to get two totally opposite conative people to work together cooperatively.

5. False expectations:
Getting your short-lined Follow Thru friends to RSVP – or even find the invitation.

6. Endless Inertia:
Watching a team of conative clones trying to get something done.

7. Stunting Growth:
Helping an entrepreneurial Quick Start stick with the tried and true.

8. Making a Temporary Fix:
Making it easier for a conative Facilitator to choose a side – any side.

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OverDoing

 

OverDoing is what makes Rule #5 for Trusting Your Instincts especially important. That’s the one that says: Do Nothing – When Nothing Works.

Telling OverDoers to Do Nothing will get better results than telling them to hold back – just a little. Once they get into conative gear, it’s unlike them to hold back.

OverDoers come in different levels, and the worst of them get (and probably deserve) labels akin to hoarders. They need to have the stuff for OverDoing. It takes paraphernalia to have all the accoutrements for special occasions, the cataloging of the possibilities, and the car that can drag the special effects around.

OverDoing can cause clutter and chaos, and wastes money and time.
OverDoing can turn a special event into a fiasco.

Since it involves Doing, OverDoing is conative.
It isn’t driven by intelligent decisions, and is apparently not edited by them, either.

As with any creative effort, OverDoing is inspired by affective emotions.

OverDoing leads to the conative effort of converting the ordinary into the extraordinary.
OverDoing is the showering of affection, and results from an outpouring of love.

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Goals with Purposes

 

Goals are for keeping score. Purposes are for making differences.

Kids learn a lot about making goals in soccer games.

They learn:
Who is best at making goals
What it takes to defend against others who make goals
Where to position themselves for making goals
When to shoot for a goal
How to use soccer skills to score goals

It’s easy to make the Who/What/Where/When/How list regarding goals of almost any kind.

Who on the sales team is most consistent in reaching sales goals?
What will get a lot of good PR?
Where can you find the best new team members?
When is a right time to buy new equipment?
How is it possible to save enough money?

What’s missing is the WHY

Why is it valuable for kids to play sports like soccer?
Why is good PR an important goal?
Why are new team members a necessary goal?

For all of the other W’s, there is always a Why.
In the Why, you will find the Purpose.

As a journalism student at Northwestern,
I was taught to always include the 5W/s and the H in a news story.
The Why often became clear only when I wrote the headline
–or at least contemplated Why the story mattered.

Kids Prove Teamwork Pays
PR Leads to an Increased Number of Job Applicants
New Employees Add to Team Synergy

Goals, like Deadlines, focus our conative energy.
They help us fulfill our Purposes.

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It Pays to Know Others’ M.O.s

It’s just not worth it to ask people to do things if the way they do them doesn’t work for you.

Don’t ask initiating
     Fact Finders for an answer – if you aren’t prepared to provide lots and lots of background information.
     Follow Thrus for help – unless you’ve cleaned up pretty well ahead of time.
     Quick Starts for ideas – if you aren’t willing to take at least some of the recommended risks.
     Implementors to fix something – unless you have plenty of time to wait for it to be done really, really well.

When you know another’s M.O. you can predict what they’ll do based on non-prejudicial information, not on myths regarding gender, age, and race. You won’t make the mistake of making false assumptions that can hurt feelings and ruin relationships.

Don’t assume you can change people or that they will “wise up” and stop being whatever part of them may annoy you.

You might even see the humor in
     a perfectly healthy, resistant Fact Finder forgetting important details.
     a seemingly sensible initiating Follow Thru rejecting time-saving shortcuts.
     an introverted initiating Quick Start surprising others with sudden decisions to do the unexpected.
     a resistant Implementor pushing the wrong buttons and messing up technology.

If you know those things will happen, you have a better chance of stopping them from causing problems.

When resistant Implementors grab one of three remotes and operates it by instinct, they often mess it up.
(I just gave my resistant Implementor husband the latest, greatest universal remote. I’ll let you know if it helps.)

Leaders – and bossy spouses – have told me that knowing a person’s M.O. wouldn’t help. They would just demand that people do what they were told to do.

How has that worked for them?

When they have demanded
     Fact Finders cut to the bottom line – they got errors.
     Follow Thrus use short cuts – they got sloppy work.
     Quick Starts stick to the script – they got turnover.
     Implementors sit still and listen– they got disputes and disobedience.

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Microsoft: Ignorant or Arrogant?

Microsoft:

You have set yourself up as a language expert.
You mercilessly correct our spelling errors all day every day.
You posture as an all-knowing judge and jury of right and wrong in use of language.

Yet,
You ignore Peter Mark Roget, the true expert in the English language.
You ignore Plato and Aristotle and thousands of other thought leaders.
You ignore modern research and well-documented studies of the differences in the three parts of the human mind/brain.

Why?
…do you continue to spell-check the word for one of the three faculties of the brain, and simply replace it with the word for an altogether different mental faculty?
…do you ignore calls to correct your error?
…do you think we should trust you when you confuse the source of human actions with the source of passive thoughts?

When?
…are you going to Get Conative?
…are you going to recognize the existence of your resistant Fact Finder M.O.?
…or am I confusing your conative behaviors with affective Arrogance?

MS Blog Pic2

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